1. Privacy Policy

VoIPXtreme.com is committed to protecting the privacy and security of the information provided by its customers using its Customer Portal, visiting its website, or using its services. VoIPXtreme.com adheres to the rules set by the US and Canadian Association of Normalization regarding the protection of personally identifiable information. By subscribing to its services, you agree that VoIPXtreme.com can modify its Privacy Policy at its discretion, with or without notice. The current Privacy Policy can be found on the VoIPXtreme.com website at https://www.VoIPXtreme.com. VoIPXtreme.com may modify or revise this Privacy Policy at any time, and by using its services, you agree to be bound by such modifications or revisions.

VoIPXtreme.com remains the sole owner of all information collected through its Customer Portal, website, or any other media platform. VoIPXtreme.com respects your privacy and will never knowingly publish, broadcast, or distribute your personally identifiable information to any third party or entity for any reason. VoIPXtreme.com will only collect personally identifiable information if the customer provides such information voluntarily. This includes contact information such as name, address, telephone number, and email address. VoIPXtreme.com will not sell, share, or rent the customer's personal information to third parties in ways other than as disclosed in this Privacy Policy.

Please note that this Privacy Policy applies only to VoIPXtreme.com's Site and Services and does not apply to any other sites of other companies or organizations to which our sites may be linked.

2. Information Collected by VoIPXtreme.com

  • Signup: When customers sign up with VoIPXtreme.com, certain information such as contact information (e.g., name, email, address, etc.) is recorded via the website or by telephone.
  • Payment: VoIPXtreme.com may keep certain payment information on record to track customers' transaction history. Secure storage practices are used to protect this information.
  • Marketing research: VoIPXtreme.com may collect customer information for marketing research purposes to improve its content, website, and offers.
  • Complaints: VoIPXtreme.com may collect information about customers who contact them with a consumer complaint or request to help resolve issues related to a complaint, which will be kept private.

3. Use of Personally Identifiable Information

VoIPXtreme.com uses customers' personally identifiable information for the following reasons:

  • 1. Personalize the customer's experience and the content of the VoIPXtreme.com website.
  • 2. Inform customers about updates on the VoIPXtreme.com website.
  • 3. Process payments and verify payment information.
  • 4. Improve the content of the VoIPXtreme.com website.
  • 5. Promote VoIPXtreme.com products and services.
  • 6. Process orders.
  • 7. Develop new features and services.
  • 8. Fight fraud and illegal activities.
  • 9. Generate invoices.
  • 10. Enforce policies.
  • 11. Process complaints, feedback, and requests.
  • 12. Improve the quality of VoIPXtreme.com products and services.
  • 13. Monitor service usage.
  • 14. Communicate through emails, text messaging, phone, or fax.
  • 15. Advertise products and services.
  • 16. Collect statistical information.
  • 17. Provide technical support and updates.
  • 18. Identify illegal activities or violations of the Service Level Agreement.
  • 19. Provide information to third parties performing services on behalf of VoIPXtreme.com's customers.
  • 20. Comply with legal requirements, exercise legal rights, or defend against legal claims.

4. Your Assent

VoIPXtreme.com will not sell, transfer, or reveal your personally identifiable information to third parties without your agreement, which will be given by email. VoIPXtreme.com may provide your personal identifiable information to legal entities to take action on a warrant, court order, or investigation. Certain personal identifiable information may be communicated to third parties to process orders, complaints, or requests. VoIPXtreme.com may also communicate personal identifiable information to help recover a debt you have with VoIPXtreme.com.

5. Third-Party Sites

VoIPXtreme.com's website may contain links to other websites that may be of interest to visitors. These websites are not under the control of VoIPXtreme.com, and third-party websites may have different privacy policies. This Privacy Policy applies only to VoIPXtreme.com's website and not to websites owned by third parties. VoIPXtreme.com encourages its customers to read the privacy policy of each website they visit and exercise caution when providing personal information online.

6. Quotes, Orders, or Inquiries

Customers may be required to fill out quotes, orders, or inquiry forms to order or inquire about VoIPXtreme.com products or services. The information provided will be used for billing purposes, order fulfillment, account maintenance, upgrades, or to contact the customer regarding services offered by VoIPXtreme.com.

7. Information Sharing

VoIPXtreme.com will not use or share customers' personally identifiable information in ways unrelated to the ones described above without providing an opportunity to opt out or prohibit such unrelated uses. However, VoIPXtreme.com may disclose personal identifiable information about customers to respond to subpoenas, court orders, or other legal processes if it believes it is reasonable to do so. VoIPXtreme.com may also disclose personal identifiable information to take legal action against someone who may be violating its Service Level Agreement or causing harm to VoIPXtreme.com, its customers, or others.

8. Sale or Merger

VoIPXtreme.com reserves the right to transfer personally identifiable information to a third party in the event of a sale, transfer, merger, liquidation, or restructuring of its assets, provided that the third party agrees to adhere to VoIPXtreme.com's Service Level Agreement and use the information only for the purposes it was provided for.

9. Security

VoIPXtreme.com takes measures to protect the personal identifiable information collected on its website. Secure protocols and encryption methods are used to protect this information. However, VoIPXtreme.com does not guarantee the safety of the information provided and customers provide information at their own risk.

10. Data Integrity

VoIPXtreme.com uses its own servers located in multiple data centers throughout North America to store information collected in connection with its operations. Electronic, hardware, software, and procedural safeguards are used to protect customers' personal identifiable information. Standard commercially accepted procedures are used to protect against unauthorized access to its systems. Access to personal identifiable information is restricted to qualified employees who need the information to provide services or assistance. Secure Sockets Layer (SSL) software is used to encrypt information entered on the website.

11. Modifying Personal Identifiable Information

Customers can change, update, or delete personal identifiable information by logging into their account and using the available options for editing information or by contacting VoIPXtreme.com's Data Protection Officer. Certain personal identifiable information may be restricted to comply with privacy laws. To modify sensitive information such as credit card information, customers can contact VoIPXtreme.com by email, chat, or phone.

12. Consent to Receive Communications

By opening an account with VoIPXtreme.com, customers consent to receive communications such as phone calls, emails, text messages, postal mail, or faxes for informational or promotional purposes. Customers can opt out of receiving promotional communications at any time via their customer portal.

13. Information Retention

VoIPXtreme.com will retain customers' personal identifiable information for the period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

14. Cookies

VoIPXtreme.com uses cookies on its website to collect statistics on visits, average duration of each visit, viewed pages, user authentication, and other related statistics. Cookies are simple text files stored on the computer's hard disk and cannot damage or read any information stored on the hard disk. Some parts of the website may not work properly if the browser does not accept cookies. Cookies are used to store login information and session data. Visitors have the option to disable cookies, but it may prevent them from accessing certain information on the website. VoIPXtreme.com does not use cookies to store credit card information.

15. Customer Feedback

VoIPXtreme.com encourages customers to provide feedback such as suggestions, comments, or support inquiries. By submitting feedback, customers agree that it becomes the exclusive property of VoIPXtreme.com. VoIPXtreme.com may use the feedback to improve its services and may request customers to assign their rights to the feedback.

16. Forums, Blogs, and Wiki

VoIPXtreme.com provides customers and visitors with a Community Wiki and links to social media platforms. VoIPXtreme.com cannot guarantee the protection of information provided on these platforms and is not responsible for the collection, use, or distribution of personal information posted on public forums. Customers should exercise caution when providing personal information in blogs and community forums and read the privacy policies of such platforms.

17. Changes to Policy

VoIPXtreme.com may revise this Policy from time to time and has the right to update or modify its content or any other policies or practices at any time with or without notice. Any amendment to this Policy will be posted on its website. Continued access to the VoIPXtreme.com website indicates agreement to any changes.

18. SPAM / SPIT

VoIPXtreme.com has a zero-tolerance policy for spam and spam over internet telephony (SPIT). Complaints regarding spam or SPIT are dealt with promptly and may result in the cancellation of the customer's account.

19. Protection of Children's Privacy Policy

At VoIPXtreme.com.com, we prioritize the safety and privacy of children online. Our services are intended for users who are eighteen (18) years of age or older, or the legal age in their jurisdiction. We do not knowingly collect personally identifiable information from individuals under the age of eighteen (18) or below the legal age, depending on the jurisdiction. To ensure compliance with this policy, we take all necessary measures to verify the age of our users and educate minors about not submitting personal information through our services or in response to advertisements. If you believe that personal information may have been unintentionally provided or collected by VoIPXtreme.com.com, please contact us immediately, and we will take appropriate steps to remove such information from our database. It is important to note that we do not sell products or services for purchase by children, and we do not solicit or collect personally identifiable information from children or teenagers under the age of eighteen (18) or under the legal age prescribed by law in the customer's country.

20. Contacting VoIPXtreme.com

If you would like to access, update, or delete your personal information, please reach out to VoIPXtreme.com through the "Contact us" section on our website. For any other inquiries regarding your personal information or if you have any questions about this Privacy Policy, please contact our designated person in charge of the protection of personal information.

Call us today at 1 888-806-1632 or Email us at

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